Friday, August 2, 2013

The Woman Who Knew Too Much

"If we aren't going to be afraid of conflict, we have to see it as thinking." - Margaret Heffernan

On a professional level, all too much, those that disagree are seen in negative connotations. Oftentimes, these individuals are deeply misunderstood. As Heffernan points out, most individuals instinctively avoid conflict and fall victim to being an echo chamber (which is a new term for me, and frankly, I like it because it accurately describes 'yes' people). By avoiding conflict to merely "get along" ofttimes leads individuals and organizations astray.

Colleagues should first seek first to understand, then to be understood. They should also employ Covey's Habit #6: synergy. Just because someone doesn't agree with you, does not mean that you cannot work together toward the greater good. All too often, people flock to those that are like them. Heffernan pointed this out, too. Like the doctor she discussed in her TED talk, Alice Stewart, worked with statistician George Neal to strengthen her findings. Dr. Stewart properly used synergy! As a result, pregnant women today are not X-rayed, and she found the reason why children were being diagnosed with cancer.



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